Frequently Asked Questions
Everything you need to know about our natural beauty and wellness products.
Are Just Herbs products 100% natural?
Yes, our products are formulated using authentic Ayurvedic herbs and natural ingredients. We are committed to full label transparency and avoid parabens, SLS, and harmful chemicals.
How long does shipping take?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days.
What is your return policy?
We offer a 7-day return policy for products that are received in a damaged condition or if the wrong item was sent. Items must be unused and in their original packaging.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across the country. You can also choose to pay via credit/debit cards, UPI, or net banking.
Are your products cruelty-free?
Absolutely. We do not test our products on animals and we ensure that our sourcing practices remain ethical and sustainable.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link and a unique AWB number to monitor your package in real-time.