Returns & Exchanges

At Just Herbs, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free return and exchange process within 15 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'Order History' section to select the items you wish to return or exchange.

• 2.
  Package Items

  Place the unused products in their original packaging, ensuring all seals are intact and the invoice is included inside the box.

• 3.
  Pickup Arrangement

  Our courier partner will arrive at your doorstep within 48 hours to collect the return package at no additional cost to you.

• 4.
  Quality Check & Refund

  Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.